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    Shipping policy

    Shipping Policy

    Last updated: April 2026

    1. Order Processing Orders are processed within 1–2 working days of receiving payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

    2. Delivery Times Standard delivery takes 6–12 working days from the date of dispatch. While we strive to meet these timeframes, delivery times are estimates and cannot be guaranteed due to factors outside our control, such as customs delays or carrier disruptions.

    3. Shipping Costs Shipping costs are calculated at checkout and will be clearly displayed before you complete your purchase.

    4. Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

    5. Delayed or Lost Shipments If your order has not arrived within the estimated delivery window, please contact us at travelsitravelessentials@gmail.com. Under EU consumer law, you are entitled to a remedy if goods are not delivered within the agreed timeframe.

    6. Damaged Goods If your order arrives damaged, please contact us within 14 days of receipt with photos of the damage. We will arrange a remedy in accordance with EU consumer law.

    7. International Shipping We ship to customers worldwide. International delivery times may vary depending on the destination country and local customs processing. Delivery is estimated at 6–12 working days, though international orders may take longer due to customs clearance.

    8. Customs, Duties & Taxes International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are not included in our product prices or shipping costs and are the sole responsibility of the customer. We recommend checking with your local customs authority for more information before placing an order.

    9. Customs Delays Travelsi Travel Essentials is not responsible for delays caused by customs processing. If your order is held at customs, please contact your local customs office directly.

    10. Contact For any shipping-related queries, please contact us at: Travelsi Travel Essentials — travelsitravelessentials@gmail.com